Terms

Dear Customers,

Welcome to Bakefood Bakery!

The following Terms and Conditions shall apply to your use of the Website owned and operated by Bakefood Bakery. Bakefood Bakery provides this Website to customers in accordance with these Terms and Conditions. The customers hereinafter have been referred to as “You” / “User” / “Your”. These Terms and Conditions along with Terms of use, Disclaimer and Privacy Policy governs the relationship between the customers and Bakefood Bakery.

This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 read with Rule 5 of the Consumer Protection (E-Commerce) Rules, 2020 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of this Website.

These Terms and Conditions together with the Terms of use, Disclaimer and Privacy Policy and all other additional terms and conditions and policies posted on the Website (collectively referred to as “Terms and Conditions”) constitute a legally binding agreement between the user of the Website and Bakefood Bakery, being the owner of the Website. Please read the Terms and Conditions carefully before proceeding, as by completing the registration process and/or by using the Website, you signify your agreement with these Terms and Conditions. If you do not agree with any of these Terms and Conditions, then please do not access the Website and/or complete the registration process on the Website. In case of any discrepancy between these Terms and Conditions and any other content on the Website, these Terms and Conditions shall prevail. By confirming your acceptance to these Terms and Conditions, you hereby

(a) represent and warrant that you are entitled to enter into agreement with the Company and that no other person is accepting these Terms and Conditions on your behalf; and (b) accept the provisions of these Terms and Conditions and your responsibilities and obligations in all aspects related to your use of the Website and buying the products/services. If you confirm these Terms and Conditions as an employee, agent, contractor or other representative any entity, you hereby represent and warrant that you have the right and authority to validly bind such entity. Bakefood Bakery reserves right to add on or discontinue any services from its Website at its discretion.

As part of the Website, Bakefood Bakery may provide certain tools or guidance for the benefit of its users and to facilitate and support the selection, configuration and purchase of the products/services through the Website. Any information or guidance which may be provided by Bakefood Bakery to its users is solely for information purposes and the users, at their own discretion, may decide to follow such guidance.

Bakefood Bakery retains the right at any time to deny or suspend access to any or all sections of/services provided through the Website to any user, who Bakefood Bakery believes, has violated any of the provisions of these Terms and Conditions.

Bakefood Bakery shall be responsible for fulfilling your orders (either directly or through its delivery partners) including but not limited to issue invoice, deliver product to recipient, and in no event shall any of its affiliate, director, representative, officers, consultant or employee be responsible for transactions made on this Website.

Your Order Cancellation Rights

You as a customer can cancel your order anytime within the time span of 2 days from the date on which you received the Goods.
In order to exercise this, you must inform us of your decision by email: jagmeet.virdi46@gmail.com
In such a case we will refund any payments already made by you for the order.

Return Policy

Once cancelled or order returned, refund will be processed in the original mode of payment which will be credited within 7 to 10 working days.
We will notify you once this has been completed through email.
Bakefood Bakery will refund the value of the goods returned but will NOT refund the value of any shipping paid.

Shipping & Delivery Policy

Bakefood Bakery shall endeavour to deliver the products to the recipient as per the delivery option selected by the user while placing the order. The delivery time is subject to location you provided for delivery. For the convenience and requirement of the customer, Bakefood Bakery provides two options of deliveries, ‘Fixed Time Deliveries’ and ‘Free Deliveries’. Bakefood Bakery charges nominal amount from customers for selecting fixed time delivery and such charges are display on the webpage while selecting the timeframe for delivery. However, under fixed time deliveries, Bakefood Bakery is obliged to deliver your product as per your opted time but it is always subject to factors beyond its reasonable control (“Force Majeure Events”) including unexpected travel delays from our courier partners and transporters due to weather conditions, political disruptions, strikes, war, lockdown or other unforeseen circumstances. In such cases, we will proactively reach out to you. Please check your e-mails and SMS regularly for updates.

Before any festival or major occasions, we suggest you to place your order at least 2 (five) days in advance.

Products that are hand delivered cannot be delivered along with courier products. The products may reach to the recipient at two different times or days.

For same-day standard time delivery, orders must be received by Bakefood Bakery before 6:00 pm, Monday – Sunday, IST. For same-day fixed time delivery, orders must be received by Bakefood Bakery before 6:30 pm, Monday – Sunday, IST.